Terms and Conditions

Welcome to our website. These terms and conditions ("Terms") govern your use of our website, including any content, functionality, and services offered on or through our website. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use our website.

Scope of Services: Our website provides an online platform for the sale of jewelry items. Our website also provides information and access to wellness services, including but not limited to coaching, light meditation, light and sound attuning, therapy, and nutritional guidance. Our website also provides branding services, including but not limited to brand strategy, logo design, marketing, and advertising. We make every effort to ensure that the information and services provided on our website are accurate and up to date. However, we cannot guarantee the accuracy or completeness of the information provided, and we reserve the right to make changes to the information and services offered on our website at any time without notice.

Confidentiality and Privacy: We take the confidentiality and privacy of our clients seriously. We will only collect and use your personal information in accordance with our privacy policy, which can be found on our website. We will use reasonable efforts to protect the confidentiality of your personal information, but we cannot guarantee that your personal information will be completely secure.

Orders and Payment: When you place an order through our website, you are making an offer to purchase the products in your order. We may accept or reject your offer at our sole discretion. If we accept your offer, we will process your payment and ship the products to you as soon as reasonably practicable. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent or unauthorized activity. If we cancel your order, we will issue a refund for any payments you have made.

Shipping and Delivery: We will ship the products you order to the address you provide during the checkout process. We use reasonable efforts to ensure that the products are delivered to you in a timely manner, but we cannot guarantee delivery times. Risk of loss and title to the products passes to you upon our delivery of the products to the carrier. You are responsible for any customs duties or other taxes that may be imposed on the products in your order.

Returns and Refunds: If you are not satisfied with the product/products you receive, you may return them to us for a refund or exchange within 2 days of the date of delivery, provided that the products are in their original condition and packaging. We reserve the right to refuse returns or exchanges that do not meet these conditions. We will issue a refund for the purchase price of the returned products, less any shipping charges, within a reasonable time after we receive the returned products.

Registration: You may need to register for an account on our website in order to purchase products or access certain services. You agree to provide accurate, complete, and up-to-date information when you register, and to promptly update your account information as necessary. You are responsible for maintaining the confidentiality of your account login credentials, and you agree not to share your login credentials with anyone else. You are also responsible for all activities that occur under your account.

Health and Safety: You acknowledge and agree that our wellness services are not a substitute for medical or mental health treatment. People who are sensitive to light or have experienced a seizure or epilepsy can NOT participate in Light Mediation or Light&Sound Attuning sessions.  You are responsible for disclosing any relevant medical or mental health information to us before booking a service, and for seeking appropriate medical or mental health treatment as necessary. You agree to follow any instructions or recommendations provided by our service providers to ensure your health and safety during the provision of our services.

Booking and Payment: You may book our wellness services through our website. You agree to provide accurate, complete, and up-to-date information when you book a service, and to promptly update your information as necessary. You are responsible for the payment of any fees associated with the services you book. We reserve the right to refuse service to anyone at any time for any reason.

Cancellation and Rescheduling: You may cancel or reschedule a booked service by contacting us at least 24 hours in advance. If you cancel a booked service less than 24 hours in advance, you may be subject to a cancellation fee. If we need to cancel or reschedule a booked service for any reason, we will notify you as soon as reasonably practicable and offer you the option of rescheduling or receiving a refund for any fees you have paid.

Engagement and Payment: You may engage our branding services through our website. You agree to provide accurate, complete, and up-to-date information when you engage our services, and to promptly update your information as necessary. You are responsible for the payment of any fees associated with the services you engage. We reserve the right to refuse service to anyone at any time for any reason.

Client Responsibilities: You acknowledge and agree that your engagement of our branding services does not create an agency relationship or any obligation for us to provide legal, accounting, or other professional advice. You are responsible for complying with all applicable laws and regulations relating to your business and the use of our branding materials. You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of or in connection with your use of our branding materials.

Intellectual Property: All content and materials on our website, including but not limited to text, graphics, logos, images, and software, are the property of our company or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any content or materials from our website without our express written permission.

Limitation of Liability: IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR WEBSITE OR THE PRODUCTS OFFERED ON OUR WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR WEBSITE OR THE PRODUCTS OFFERED ON OUR WEBSITE SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCTS GIVING RISE TO THE CLAIM.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at KiroAce.com@gmail.com